Refund and Returns Policy

Effective Date: January 8, 2025

Thank you for shopping at DapperCiteino. We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a flexible Refund and Returns Policy to ensure a hassle-free experience. Please read the following terms carefully.

1. Returns

We accept returns on most products within 30 days of the purchase date. To be eligible for a return, your item must meet the following criteria:

  • Condition: The item must be in its original condition, unused, and in the original packaging. Any accessories, manuals, or parts that came with the product should also be included.
  • Receipt/Proof of Purchase: A receipt or proof of purchase is required for all returns.
  • Non-returnable Items: Some items are non-returnable, such as digital products, gift cards, or items marked as final sale.

To initiate a return, please contact our customer service team at info@dapperciteino.com with your order details. Our team will provide instructions on how to return the item.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If your return is approved, we will process your refund to the original payment method. Refunds may take up to 7-10 business days to reflect in your account, depending on your payment provider.

Please note that shipping fees are non-refundable, and you will be responsible for return shipping costs unless the item was defective or incorrect.

3. Exchanges

If you wish to exchange an item for a different size, color, or model, please follow the return process outlined above. Once we receive your returned item, we will process the exchange and ship the new item to you.

4. Damaged or Defective Items

If your product arrives damaged or defective, please contact us immediately at info@dapperciteino.com with photos of the damaged item. We will arrange for a replacement or issue a full refund, including return shipping costs.

5. How to Return an Item

To return an item, follow these simple steps:

  1. Contact Us: Email our customer service team at info@dapperciteino.com within 30 days of receiving your item. Include your order number, the product you wish to return, and the reason for the return.
  2. Receive Return Instructions: Our team will provide you with the return address and instructions.
  3. Ship Your Item: Pack the item securely in its original packaging (if possible) and ship it to the provided return address. Please use a trackable shipping service or purchase shipping insurance for items over $75.
  4. Wait for Processing: Once we receive your return, we will inspect the item and process your refund or exchange. You will be notified via email once your return has been processed.

6. Shipping

  • Domestic Shipping: We offer standard shipping within the United States. Shipping costs are calculated at checkout based on your location and order size.
  • International Shipping: We also ship to many international locations. International shipping rates and delivery times will vary depending on the destination country.
  • Order Processing Time: Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays may take longer to process.

7. Cancellations

If you need to cancel an order, please contact us as soon as possible at info@dapperciteino.com. If the order has not yet been shipped, we will cancel it and issue a full refund. If the order has already been shipped, you will need to follow the return process once you receive the item.

8. Contact Us

If you have any questions regarding our Refund and Returns Policy, please feel free to reach out to us: